Shipping policy
Free Shipping available on products shipped within the Contiguous United States (lower 48 states).
The following are excluded from Free Shipping unless otherwise stated:
- Oversized items and items delivered by truck freight
- Items shipped to Hawaii and Alaska
- Items shipped Internationally
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@rollingcoaltruck.com with your name and order number, and we will look into it for you.